Q: Do my factories have to participate in the WRIP program if we do  business with Sears Holdings Corporation in China?
　　A: No, any factory actively producing Sears Holdings Corporation  merchandise in China may participate in the program so long as they agree to the  five requirements discussed above. For factories that falsify their records,  underpay their workers and /or work excessive hours, Sears Holdings Corporation  strongly encourages participation to reduce the risk that Sears Holdings  Corporation will terminate the factory.
　　问：如果我的工厂与Sears Holdings Corporation公司在中国有业务协作，都必须参与WRIP改善计划吗?
　　答：不。只要理解并同意上面的五点要求，任何在中国生产Sears Holding  Corporation公司产品的工厂，就可以考虑参与WRIP改善计划。当工厂支付工人工资低于法定标准，或超时工作，或制作虚假工时工资记录， Sears  Holdings Corporation公司都鼓励其参与WRIP改善计划，以降低被Sears Holdings  Corporation公司终止合作的风险。
　　Q: Can my factory in India participate in this program?
　　A: No, this program is for factories in China only. Factories in other  countries should work hard to ensure ongoing compliance with local law and the  Sears Holdings Corporation Code of Vendor Conduct. If there are challenges to  comply, Sears Holdings Corporation encourages the factory to discuss these  issues with years Holdings Corporation so that we can work together on  developing a corrective action plan.
　　问：我在印度的工厂可以参与WRIP改善计划吗?
　　答：不可以。WRIP改善计划仅适用于中国范围内的Sears Holdings  Corporation公司协作工厂。其他国家的协作工厂应努力确保符合所在国(地区)的法律和SEARS公司采购准则。如果在遵守法规和准则有难度时，Sears  Holdings Corporation公司鼓励协作工厂与Sears Holdings Corporation，以便采取更有效的整改措施。
　　Q: What are the benefits of participation in the WRIP program?
　　A: The benefit includes less frequent audits and the ability to continually  produce Sears Holdings Corporation orders so long as the factory adheres to the  WRIP requirements. Another key benefit is that factories will develop their own  Improvement Plan based on their own business needs. While Sears Holdings  Corporation will review the plan, it will likely be accepted so long as it is  accurate anti complete, within the standards or other factories in the same  area/business, and the factory is willing to make gradual progress to correct  noted deficiencies according to the Improvement Plan. This is a key benefit  because it allows a factory to determine the timeframe it can make the necessary  changes to make sustainable progress towards compliance.
　　问：参与WRIP计划的益处何在?
　　答：益处包括减少经常性的评估，只要工厂遵循WRIP改善计划就可以继续与Sears Holdings  Corporation公司合作“更重要的一点，工厂可以基于自己的商业需要提出可行的WRIP改善计划。当然Sears Holding  Corporation公司会参照同区域的业界标准评审这个计划。只要该计划准确完善，且工厂愿意依据改善计划逐步整改，Sears Holdings  Corporation公司一般会接受，这是最大的益处。Sears Holdings  Corporation公司允许协作工厂依照一定的时间进度进行必要的整改，以达到可接受的状况。
　　Q: Will Sears Holdings Corporation disclose the true working hours and  wages to other retailers?
　　A: No,all information relating to this program will remain confidential.  Sears Holdings Corporation wants WRIP participants to feel comfortable that the  information provided to Sears Holdings Corporation will remain confidential.
　　问：Sears Holdings Corporation公司会透露工厂真实的工时和工资状况给其它品牌公司吗?
　　答：不会。所有改善计划的资料都是机密的。Sears Holdings  Corporation公司敬请WRIP改善计划的参与者放心，你们提供的所有信息都将是保密的。
　　Q: What is the, WRIP Improvement Plan?
　　A: The WRIP Improvement Plan is the detailed document that lists out key  factory data on such issues as average working hours, maximum working hours,  minimum pay for regular and overtime hours provided per worker, and the  percentage breakdown for all workers by wage rate. To participate in the WRIP  Program, factories must provide such detailed information to Sears Holdings  Corporation for review based both on actual and Projected/planned information  over a one-year time period(the data provided must begin with the recent 2  months prior to the last audit by Sears Holdings Corporation, or begin with the  recent 6 months if your factory has not been audited by Sears Holdings  Corporation). Sears Holdings Corporation will provide WRIP participants with a  formatted excel spreadsheet (Appendix A) with instructions on how to complete  the WRIP Improvement Plan.
　　问：什么是WRIP改善计划?
　　答：WRIP改善计划是协作工厂提供的详细工时和主资数据。如：平均工作时间，最长工作时间，每月最少休息天数，小时最低工资，加班费，所有员工的工资比率等等。加入WRIP改善计划，工厂必须提供此类详细真实的文件和计划给Sears  Holdings Corporation公司评审。此类资料应该是最近一年内的(Sears Holdings  Corporation公司曾经审核过的工厂，其提供的查料，应从上一次蕃核前雨个月开始;若是未经Sears Holdings  Corporation中核过的工蔽，其提供的资料应从最近六个月开始)。Sears Holdings  Corporation公司将为参与WRIP改善计划的协作工厂提供相应的EXCEL表格和WRIP改善计划范例(附件A)，让每个参与者可以更好的了解和填写WRIP改善计划表.
　　Q: What happens if a WRIP factory submits falsified records to Sears  Holdings corporation auditors?
　　A: Any factory that has been accepted into the WRIP program must provide  true and complete records to Sears Holdings Corporation auditors upon request.  If a WRIP factory submits falsified records, the factory will be terminated.  Once accepted into the WRIP program, all records provided must be accurate. This  is a non-negotiable requirement.
　　问：如果参与WRIP改善计划的协作工厂提供不真实的记录给评审员，会导致怎样的评审结果呢?
　　答： 所有已参与WRIP改善计划的工厂必须按要求提供真实的、有效的、完整的记录和资料给Sears Holdings  Corporation公司的评审员。如果已参与WRIP改善计划的工厂仍然提供虚假记录，工厂将被终止合作关系。只要已参与WRIP改善计划，工厂所提供的记录就必须是准确无误的。这是不容改变的先决条件。
　　Q: Where can I learn more?
　　A: By calling or setting up a meeting with Sears Holdings Corporation labor  compliance staff. In particular, factories are encouraged to learn more about  this program by contacting Mr. Johnny Wong, Global Compliance Department of  Sears Holdings Corporation.
　　His phone number is 86-755-82227283 (Shenzhen) /852-27336016 (Hong Kong)  and his email address is jwong3@sears.com.
　　问：如何获得更多相关的信息?
　　答：可致电或电邮与Sears Holdings Corporation公司采购准则评审部联系。有意了解WRIP改善计划的协作工厂，可联系Sears  Holdings Corporation公司黄先生。
　　联系电话：86-755-82227283(深圳)/ 852- 27336016(香港)
　　联系传真：86-755-82225440(深圳)/ 852- 27318650(香港)
　　电邮地址：jwong3@sears.com